Mobile app and web portal Diia (from Ukrainian, “action”) was launched in 2020. It enables Ukraine’s nationals to use documents in digital format instead of physical. Today, Diia provides over 50 state services paperless


“The signing of the Memorandum with Apple is an important step not only for digitization in Ukraine, but also for the recognition of our achievements in this field around the world. We are grateful to Apple for constant cooperation with our ministry and the opportunity to implement the world's best solutions to achieve our most important goal - turning the state into a convenient and efficient service that you want to trust.”The signing of the Memorandum of Cooperation is likely to bring Ukraine a step closer to becoming a more user(people)-friendly state.